If your business requires the constant use of pallets for shipping, storage, organization, and a variety of other applications, you know it's important to keep on top of your supply. Most businesses don't make their own pallets: they use an independent service to meet their needs. Here are three things to look for in any pallet company you're looking into hiring.
1. Full-Service: Not only should the company make pallets, but they should also offer delivery as well as pick-up or recycling services to their customers.
In other words, you should always have a healthy stash of quality pallets on hand to meet your needs, and when they are worn out, they shouldn't lie around creating clutter in your yard or warehouse. You have enough to think about: whether or not you are on top of your pallet supply should not be one of them.
2. Variety: Every business that uses pallets has different standards and different needs. The pallet supply company should therefore offer a variety of materials to choose from, i.e. new (made from virgin lumber), remanufactured (according to industry standards), recycled, combination, or heat treated. The ability to choose allows you the customer to select the perfect material and stay within your budget parameters.
3. Outstanding Customer Service: Your business can't wait, and you simply cannot afford to deal with slow pallet services. The best companies will provide same-day delivery on standard pallets within a large radius. You should be treated like you are the most important customer in the world (which you are).
If reliable pallet service is essential to your bottom line, it's worth taking a little time and doing a little research to make sure you find the very best supplier in your area.